What PAYMENT Methods Are Available?
How do I place an Order?
DO I NEED AN ACCOUNT TO ORDER?
How can i cancel my order?
WHAT DOES SHIPPING COST?
We try to use the fastest, cleanest and sexiest couriers out there. Unfortunate for us all, they won’t bring your Pockies for free. We try to keep shipping fees as low as possible and here is how it works.
On orders over €30,-, you don’t have to worry because we will pay for shipping. But if you are not ready to order that many Pockies, we will ask you to pay €2,99 to help us cover some of the shipping fees. If you order before 11:30 PM ( 23:30 ), your Pockies will arrive on the next day. There are no deliveries on sunday's btw
For our Belgian friends, the same shipment costs apply (free shipping on all orders over €30,- and otherwise €2,99). If you order before 9:30 PM ( 21:30 ), your Pockies will arrive on the next day. There are no deliveries on sunday's.
We see you Germany! That's why we apply free shipping on all orders over €30,-. We don't discriminate so standard shipping will cost you €2,99. Delivery will take 2 days (no deliveries on sunday's).
THE REST OF EUROPE
Of course we also deliver to the Rest of the World! London, Maldives or Rio de Janeiro? We’ve got you covered. Because our couriers have to go the distance, the price is higher. For €9.99 we put the Pockies on your doormat.
NEW: Free worldwide shipping on orders over €100,-!
TRACK & TRACE
When ordered, you will get an email with a Track & Trace number. Sometimes the number will get redirected to your spambox so check it out if you’re missing out.
Is Buying On-Line Safe?
Can I return my items?
If you, for whatever reason, are not extremely satisfied with your brand new Pockies, you can return them within 14 days after delivery.
For obvious hygienic reasons, you can return our underwear if the outside packaging is still sealed. If not sealed? Just contact us and we will figure something out.